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Administrative Assistant

2 months ago


Edinburgh, Edinburgh, United Kingdom NHS Scotland Full time

Job Summary:

We are seeking a reliable and competent individual to join our team as a Receptionist/Clerical Support Officer at NHS Scotland. As a key member of our administrative team, you will be responsible for providing excellent customer service and administrative support to our patients and staff.

Key Responsibilities:

  • Provide administrative support to our healthcare team, including answering phone calls, responding to emails, and managing patient records.
  • Ensure the smooth operation of our front desk, including managing patient flow, handling patient queries, and maintaining a clean and organized workspace.
  • Assist with data entry, filing, and other administrative tasks as required.
  • Develop and maintain effective relationships with patients, staff, and other stakeholders.
  • Contribute to the development and implementation of administrative processes and procedures.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Basic computer skills and knowledge of administrative software.
  • Ability to maintain confidentiality and handle sensitive information.
  • Flexibility to work a variety of shifts, including evenings and weekends.

What We Offer:

  • A competitive salary and benefits package.
  • Opportunities for professional development and career advancement.
  • A supportive and collaborative work environment.
  • A chance to make a real difference in the lives of our patients and communities.