Banking Representative

2 weeks ago

Canterbury, Kent, United Kingdom Metro Bank Full time

About the Role:

Metro Bank is seeking a highly skilled and customer-focused individual to join our team as a Banking Representative. As a key member of our team, you will be responsible for providing exceptional customer service and building strong relationships with our customers.

Key Responsibilities:

  • Deliver outstanding customer service and resolve customer queries in a timely and professional manner.
  • Work collaboratively with colleagues to achieve sales and customer service targets.
  • Stay up-to-date with regulatory and non-regulatory training to ensure compliance and fairness in all transactions.
  • Contribute to a positive and inclusive team culture that promotes diversity and respect.

Requirements:

  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Proficiency in computer skills, including Microsoft Office.
  • Strong attention to detail and ability to maintain accurate records.
  • Ability to work flexible hours, including evenings and weekends.

What We Offer:

  • Competitive salary and discretionary annual bonus.
  • Comprehensive benefits package, including generous holiday allowance and attractive pension scheme.
  • Extensive training and internal opportunities for career advancement.
  • Emphasis on work-life balance, offering opportunities for flexible shift patterns.

Why Join Metro Bank?

Metro Bank is a dynamic and customer-focused organization that values its employees and provides opportunities for growth and development. We are committed to delivering exceptional customer service and building strong relationships with our customers.

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