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Claims Adjuster
2 months ago
Nexus Underwriting is seeking an experienced Claims Adjuster to join our team. As a Claims Adjuster, you will play a critical role in providing a best-in-class claims service to our clients, policyholders, and brokers.
Key Responsibilities- Claims Handling: Proactively manage Financial Lines claims from first notification to settlement, ensuring timely and efficient handling. This includes assessing policy coverage, legal liability, and quantum, along with effective diary and system/file management.
- Claims Analysis: Provide commentary on significant notifications, trends, or developments. Report large losses and refer claims to capacity providers when they fall outside of authority limits.
- Relationship Building: Build and maintain strong relationships with key brokers, providing feedback as needed. Ensure Nexus Underwriting consistently acts as an effective Third-Party Administrator (TPA) and adheres to delegated authorities and Service Level Agreements (SLAs).
- Collaboration: Collaborate with underwriters and other claims professionals, offering insights into claims experiences, contract wordings, and claims data. Provide feedback during renewals to ensure a quality and cost-effective service within required timeframes.
- Issue Escalation: Identify and escalate claims-related issues when necessary.
- Experience: Previous experience in handling Financial Lines claims.
- Knowledge: Solid understanding of the insurance claims market and processes.
- Skills: Ability to prioritize and effectively manage own workload. Team player with excellent interpersonal and communication skills. Attention to detail and eagerness to learn and challenge the status quo. Positive and enthusiastic attitude. Strong organizational skills. Commitment to continuous professional development.
- Technical Skills: Proficient in IT, with working knowledge of MS Word, Excel, and Outlook.
