Hospitality Career Advancement Opportunity

5 days ago


Sunninghill Berkshire, United Kingdom Exclusive Collection Full time

About Exclusive Collection

We are a collection of exclusive and independent country house hotels, committed to nurturing future hoteliers through our exciting 2-year Graduate Management Programme.

Programme Overview

This programme offers an opportunity to advance your career in hospitality by working in various operational departments such as Room Division, Food and Beverage, and Support Services. You'll also have the chance to return to your preferred department for further experience.

Main Responsibilities

As a Graduate Manager, you will be responsible for:

  • Assisting in the management of hotel operations, including front-of-house and back-of-house departments.
  • Developing and implementing effective strategies to improve customer satisfaction and loyalty.
  • Collaborating with colleagues to achieve business objectives and drive revenue growth.
  • Providing exceptional customer service and ensuring a high level of guest satisfaction.
  • Participating in training and development programmes to enhance your skills and knowledge.

Requirements

To be successful in this role, you will need:

  • A relevant hospitality-related degree in any of the disciplines; Hotel/Leisure/Tourism or International Hospitality.
  • Industry-related experience (can include work placement) in customer-facing roles.
  • Due to the location of our properties, you will have your own transportation to work.
  • Eligibility to work in the UK for a two-year period.
  • Ability to work shifts as required by the department.

What We Offer

We offer a competitive salary, benefits, and a range of perks, including:

  • Competitive salary and benefits package.
  • Opportunities for career advancement and professional development.
  • Access to our learning platform and training programmes.
  • Free gym access and dedicated classes.
  • Recognition and rewards scheme.
  • Discounts on food and beverage across all Exclusive properties.
  • Free downloads to newspapers, magazines, and books.
  • Cycle to work scheme.


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