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Retail Operations Leader
2 months ago
About Superdrug
At Superdrug, we're passionate about helping our customers look and feel their best. We offer a wide range of beauty products, from everyday essentials to the latest trends, at affordable prices. Our friendly and knowledgeable staff are always on hand to offer advice and support.
The Role
As a Retail Operations Leader, you'll play a vital role in driving success within our stores. You'll be responsible for leading and motivating your team to deliver exceptional customer service and achieve sales targets. Your expertise will help us maintain high standards of operational efficiency and ensure a positive shopping experience for every customer.
Your Responsibilities
- Lead, coach, and develop a high-performing team of retail professionals.
- Drive sales growth and profitability by implementing effective merchandising strategies and promotional activities.
- Ensure exceptional customer service standards are consistently met through training, feedback, and performance management.
- Maintain accurate stock levels, manage inventory effectively, and minimize losses.
- Collaborate with store management to implement company policies and procedures.
What We're Looking For
- Proven experience in a retail leadership role, with a track record of success in driving sales and customer satisfaction.
- Strong communication, interpersonal, and motivational skills.
- A passion for delivering exceptional customer service and exceeding expectations.
- Excellent organizational and time management abilities.
- A commitment to continuous learning and development.
Benefits of Joining Superdrug
- Competitive salary and bonus structure.
- Generous staff discount on our extensive product range.
- Comprehensive training and development opportunities.
- Opportunities for career progression within a growing company.
- A positive and supportive work environment.
