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Proactive Cybersecurity Specialist

2 months ago

Nottingham, Nottingham, United Kingdom Computacenter AG & Co. oHG Full time

Security Cleared IT Analyst

**About the Role**

We are seeking a skilled First Line Analyst to join our team at Computacenter. As a SC cleared IT Analyst, you will work in our Derbyshire office, supporting one of our largest customers in the UK.

**Key Responsibilities**

* Manage inbound and outbound customer contacts through various channels.
* Act in accordance with Computacenter's Information Security Policies and report any potential or actual security events or risks.

**Requirements**

* Security Cleared - must hold current Security Clearance to be eligible for the role.
* Good interpersonal skills, basic literacy, and numeracy skills to support customers in their language.
* At least 18 months of experience working on a service desk or call centre.
* Ability to perform ticket analysis and report on trends.
* Basic proficiency in Excel and PPT.

**About Us**

Computacenter is a leading independent provider of IT infrastructure services. We advise organisations on IT strategy, implement the most appropriate technology, and manage our customers' infrastructures.