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Front of House Supervisor

2 months ago

London, Greater London, United Kingdom YORI Full time
Job Description

We are seeking a highly motivated and experienced Food and Beverage Team Leader to join our team at YORI Clapham Junction. As a key member of our management team, you will be responsible for leading our front-of-house operations and ensuring that our customers receive an exceptional dining experience.

Key Responsibilities:
  • Team Leadership: Lead and motivate a team of front-of-house staff to deliver excellent customer service and maintain a high level of food safety and hygiene standards.
  • Operations Management: Oversee the daily operations of the restaurant, including opening and closing procedures, staff breaks, and inventory management.
  • Customer Service: Ensure that all customers receive a warm and welcoming experience, and that their needs are met promptly and efficiently.
  • Problem-Solving: Be proactive in resolving any issues that may arise during service, and take ownership of finding solutions to improve our operations.
  • Communication: Maintain effective communication with all team members, including front-of-house and kitchen staff, to ensure that we are working together to deliver an exceptional customer experience.
Requirements:
  • Experience: 1+ year of experience in a restaurant or food service management role.
  • Skills: Strong leadership and communication skills, with the ability to motivate and inspire a team.
  • Knowledge: Knowledge of food safety and hygiene standards, as well as inventory management and cash handling procedures.
  • Availability: Availability to work a variety of shifts, including weekdays and weekends.
Benefits:
  • Competitive Salary: Starting at £10.84 per hour for Team Leaders and £11.67 per hour for Supervisors.
  • Benefits Package: Company pension, discounted or free food, employee discount, and referral program.
Work Environment:

Our restaurant is a fast-paced and dynamic environment, with a focus on delivering exceptional customer service and maintaining high standards of food safety and hygiene.