Field Service Technician

4 weeks ago

Nottingham, Nottingham, United Kingdom Rushlift Ltd Full time
About the Role

We are seeking a highly skilled Field Service Engineer to join our team at Rushlift Ltd. As a Field Service Engineer, you will be responsible for servicing and maintaining a range of materials handling equipment to a high standard, identifying potential repairs/faults to ensure maximum reliability/uptime.

Key Responsibilities
  • Servicing, maintenance, and repair of materials handling equipment including forklifts, side loaders, reach trucks
  • Using our market-leading Fleet Management System to complete parts orders, job sheets, and warranty work
  • Providing a best-in-class customer experience for our business customers
  • Book all Planned Maintenance with Customer
  • Agree workload with Field Service Team Leader prioritizing as below
    • SG Fleet
    • Chargeable Services
    • Key Accounts i.e. National Accounts, Regional Major Accounts
    • Support Patch Engineers
  • Ensure all chargeable services are completed each month
  • Ensure all fleet servicing is completed by the end of the month
  • Ensure daily telephone contact with Operations Controller to cover specifically:
    • Service completion
    • Estimate requests
    • Damage requests
    • Clearing out WIP
  • Carry out lifting equipment examinations, as and when required. Liaise with Field Service Team Leader.
  • Carry out PAT testing, as and when required. Liaise with Field Service Team Leader.
What We Are Looking For
  • Experience in servicing, repairing or maintaining of materials handling equipment (MHE), construction plant, agricultural machinery or powered access equipment (MEWP), or Forklift trucks.
  • Knowledge of automotive, mechanical, electrical, and hydraulic systems and components
  • Excellent customer service skills
  • Relevant technical qualifications would be advantageous.
What We Offer
  • Competitive Salary Package
  • Annual Bonus
  • Contributory Pension Scheme
  • Enhanced Parental Policies
  • 23 days holiday (excluding bank holidays), rising by one day with each third completed year
  • Life Assurance of 2x salary
  • On-site parking
  • Employee Welfare Scheme – Vouchers for birthdays/weddings/children/studies/long service etc
  • Employee Assistance Programme giving you access to Retail/Health/Gym discounts, confidential counselling and advice, Cycle2Work Scheme, and much more...

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