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Trainee Carnet Coordinator

2 months ago

Hounslow, Greater London, United Kingdom DivalentineCalver Recruitment Ltd Full time
Job Description

Company Overview

DivalentineCalver Recruitment Ltd is a leading specialist international logistics provider to the events, sport, and entertainment industries.

Job Summary

We are seeking a highly organized and detail-oriented Trainee Carnet Coordinator to join our team. As a Trainee Carnet Coordinator, you will be responsible for managing and overseeing the issuing, processing, and tracking of ATA Carnets, which are international customs documents used for the temporary importation of goods.

Key Responsibilities

  • Ensure the accuracy and completion of carnet applications, including logging, returning, tracking claims, and posting carnets to customers.
  • Provide guidance to clients and colleagues on carnet regulations and requirements.
  • Follow established processes for maintaining accurate records by keeping carnet logs up to date.
  • Print and build carnets.
  • Jointly monitor the carnet inbox.
  • Liaise with chambers to resolve any issues.
  • Answer office phones, handle carnet-related questions, or transfer calls to other teams.
  • Meet and greet clients, offering them drinks and informing colleagues of their arrival.
  • Help keep track of stationery supplies and carnet stationery, placing orders when required.
  • Participate in office filing and assist with weekly shopping.
  • Help organize company socials and events.

Requirements

  • Office administration experience.
  • Proficiency in MS Excel and MS Outlook.
  • Strong time management skills.
  • Ability to handle tight deadlines.
  • Able to juggle multiple tasks without getting flustered.

Person Specification

  • Suitable for a college leaver or second jobber.
  • Strong desire to work as a team player.
  • Determination to complete tasks and ensure customer satisfaction.
  • Positive mindset.
  • Good attention to detail.
  • Excellent communication skills.
  • Keen to learn.
  • Naturally organized.
  • Outgoing personality and a part of a good company culture.