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Overnight Hotel Attendant

2 months ago

Inverness, United Kingdom Leonardo Hotel Inverness Full time
Be Yourself - Be a Bold Team Player - Be Leonardo

As an Overnight Hotel Attendant, you will play a crucial role in the hotel environment, taking pride in your responsibilities to assist the Night Manager and ensure smooth operations throughout the night. Prepare for a dynamic and engaging position.

Working alongside a lively team, your primary focus will be to enhance guest satisfaction by providing exceptional service at all times. You will engage with guests during their arrival and departure, while also contributing to their overall experience by assisting in the Kitchen with room service orders, performing general cleaning tasks, and preparing for upcoming conferences.

Some of the benefits our team members enjoy include:
  • Exclusive rates on Leonardo Hotel accommodations across the UK & Europe: plan that getaway you've been dreaming of.
  • Company-wide recognition program: for being your authentic self, you could earn vouchers to spend at a variety of popular retailers.
  • Complimentary meals during shifts.
  • Referral program: earn a bonus for recommending a friend to join our team.
  • We love to celebrate together: we frequently host Thank You Week events (your hotel might have anything from ice cream trucks to pizza parties) and an annual Employee Awards Celebration.
  • Essential benefits: access to the Company Pension Scheme, Life Assurance, and Wellbeing Support.
  • Continuous job-related training programs with clear paths for career advancement.
If you are our ideal Overnight Hotel Attendant, you will:
  • Be yourself.
  • Take responsibility for the safety and security of the hotel and our guests, alongside your Night team colleagues.
  • Conduct regular Fire Walks each night.
  • Pay attention to detail: you'll be setting up breakfast items in the morning, ensuring it looks appealing.
Why consider a position with us?

We prioritize the well-being of our colleagues just as much as we do for our guests. Once you become part of our team, you are embraced by the Leonardo community. In our organization, your dedication and effort are valued, and we strive to keep you at the forefront of your career as a Hospitality professional. Our "GROWonline" learning portal equips you with the knowledge and skills necessary for success, complemented by regular coaching and training from your manager. Our ongoing Learning Bites, "Come Join Us Guest Care" training, and Wellness webinars all contribute to your growth with us. With readily available support, high-quality practical training, and clear advancement opportunities, you will be well on your way to a successful future in Hospitality.

Our Story

With decades of experience in the hospitality industry, we operate over 270 hotels across the United Kingdom and Europe. We manage over 55 hotels in the UK & Ireland, and as one of the fastest-growing hotel groups, we have ambitious plans for expansion in the coming years; there has never been a more exciting time to be part of our journey.