Restaurant Operations Manager
7 days ago
Restaurant General Manager Job Description
Zachary Daniels Recruitment is seeking a highly skilled and experienced Restaurant General Manager to join our team. As a Restaurant General Manager, you will be responsible for leading a team of professionals to deliver exceptional customer service and drive sales growth in a fast-paced restaurant environment.
Key Responsibilities:
- Customer Service: Drive customer service standards in your site, ensuring that every customer has a positive experience.
- Sales and Profitability: Drive sales and ensure site profitability through effective inventory management, pricing strategies, and sales promotions.
- Team Development: Train, coach, and develop your team to ensure they have the skills and knowledge needed to deliver exceptional customer service and drive sales growth.
- Operational Excellence: Maintain company and brand standards, adhering to health and safety guidelines and ensuring that all operational procedures are followed.
- Performance Metrics: Achieve store and company Key Performance Indicators (KPIs), including sales growth, customer satisfaction, and employee engagement.
- Competitor Analysis: Stay up-to-date with current trends and competitor analysis to ensure that your restaurant remains competitive and innovative.
Requirements:
- Proven Track Record: Have a proven track record in a fast-paced environment, with experience in managing a team and driving sales growth.
- Leadership Skills: Demonstrate a high level of operational, leadership, planning, organizational, interpersonal, and communication skills.
- Target Driven: Be target-driven and customer-service orientated, with a strong focus on delivering exceptional results.
- Motivated and Ambitious: Be highly motivated and ambitious, with a strong desire to succeed and grow in your career.
- Self-Starter: Be a self-starter with a can-do attitude, able to take initiative and make decisions in a fast-paced environment.
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