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Business Operations Manager

2 months ago

Basingstoke, United Kingdom Bolt-On Recruitment Ltd Full time

About the Role

We are seeking a highly skilled and experienced Business Centre Manager to join our team at Bolt-On Recruitment Ltd. As a Business Centre Manager, you will be responsible for the day-to-day operations of our business centre, ensuring that all facilities and services are maintained to the highest standards.

Key Responsibilities

  • Develop and execute a robust sales and marketing strategy to maximise space occupancy.
  • Oversee the daily activities of the centre's receptionists, ensuring seamless operations.
  • Address tenant inquiries, managing their expectations regarding the site and workspace.
  • Handle customer inquiries, arrange viewings, and facilitate sales and lettings.
  • Conduct audits and inspections to maintain a compliant and safe working environment.
  • Coordinate maintenance requests and collaborate with on-site external contractors.
  • Forecast tenant occupancy and create rent forecasts for upcoming months.
  • Ensure compliance with statutory H&S obligations and maintain up to date GDPR and AML knowledge.
  • Identify and escalate issues and risks promptly.
  • Conduct professional and friendly viewings, identifying upselling opportunities.

Requirements

  • Proven success in a business-to-business sales environment with a minimum of 2 years' experience.
  • Proven ability to manage and motivate a small team (1 – 3 people)
  • Experienced in self generation of new business sales leads.
  • Strong negotiation skills
  • Experienced account management is highly desirable.
  • Experience in property management in highly desirable
  • Professional communication skills in building and maintaining business relationships.
  • Experience in previous P&L responsibility is highly desirable.
  • Good working knowledge of MS office, Excel, word, PowerPoint, Teams, and Outlook

Working Hours

Monday – Friday, 8:30am – 5:30pm