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Multimedia Support Specialist

2 months ago

London, Greater London, United Kingdom Concept Full time

Exciting Opportunity: Multimedia Support Specialist

Location: Remote - Salary: Competitive

Concept is a premier global provider of multimedia integration, delivering state-of-the-art audiovisual and event solutions across diverse client collaborations worldwide.

As a Multimedia Support Specialist, you will be instrumental in providing exceptional audiovisual and media services to our organization in a professional and effective manner. Your responsibilities will encompass offering technical assistance during both in-person and virtual meetings and events, working closely with the Multimedia Management team, and guiding junior support staff.

Main Responsibilities:

  • Install and dismantle audiovisual and video conferencing equipment as required
  • Facilitate and support virtual meetings and events
  • Manage audiovisual components for meetings and conferences
  • Deliver technical assistance for in-person and virtual gatherings
  • Guide clients in utilizing audiovisual equipment
  • Regularly test meeting room systems and virtual platforms
  • Uphold confidentiality of sensitive information

Desired Skills:

  • Outstanding customer service abilities
  • Strong computer skills, particularly in presentation software
  • Technical expertise in audiovisual systems
  • Proficient in troubleshooting and resolving technical challenges
  • Excellent organizational skills and capacity to manage multiple tasks
  • Effective communication skills across all levels
  • Able to perform under pressure and meet deadlines
  • Dedication to ongoing learning and professional development

Benefits:

  • Pension contribution
  • Holiday entitlement
  • Death in service benefits
  • Private medical insurance
  • Opportunity to work in a supportive and innovative environment

If you are enthusiastic about this opportunity, we encourage you to submit your updated CV.