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Customer Service Representative

2 months ago

Bournemouth, Bournemouth, United Kingdom Vitality Full time
About the Role

We're seeking a highly organized and professional Customer Service Advisor to join our Advisor Services team. As the first point of contact for our business partners, you'll be responsible for providing exceptional support and service via phone and email.

Key Responsibilities:

  • Respond to inbound calls and emails from business partners
  • Provide administrative support and answer queries
  • Communicate in a professional and personable manner in a business-to-business environment

What We're Looking For:

  • Excellent communication and teamwork skills
  • Organizational and computer-literate
  • Ability to thrive in a fast-paced environment

Why Join Us?

At Vitality, we're passionate about making a positive impact on people's lives. As a Customer Service Advisor, you'll be part of a dynamic team that's dedicated to delivering exceptional service and support. You'll enjoy a fun and buzzy work environment, with opportunities for growth and development.

What We Offer:

  • A competitive salary and bonus structure
  • A range of benefits, including half-price gym membership and discounts on fitness devices
  • A free healthy breakfast

Location: Bournemouth (hybrid working)

Shift Pattern: Monday to Friday, 9am-6pm (no weekends)