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Assistant Store Manager

2 months ago

Morpeth, Northumberland, United Kingdom Hotel Chocolat Full time
Assistant Store Manager Opportunity

Hotel Chocolat is seeking a talented and motivated Assistant Store Manager to join our team. As a key member of our retail team, you will play a vital role in driving sales and delivering exceptional customer experiences.

Key Responsibilities:
  • Support the Store Manager in leading the retail team and achieving sales and profit targets.
  • Develop and implement effective sales strategies to maximize store performance.
  • Provide excellent customer service and ensure a positive shopping experience for all customers.
  • Manage store operations, including inventory management, visual merchandising, and store maintenance.
  • Collaborate with the Store Manager to develop and implement marketing initiatives and promotions.
Requirements:
  • Proven experience in a retail leadership role, preferably in a luxury brand or retailer.
  • Strong sales and customer service skills, with a passion for delivering exceptional customer experiences.
  • Ability to work effectively in a fast-paced environment and prioritize tasks to meet deadlines.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and customers.
  • Knowledge of retail operations, including inventory management and visual merchandising.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for career development and growth within the company.
  • A fun and dynamic work environment, with a passionate team of chocolate lovers.
  • 50% unlimited staff discount to treat yourself and your friends and family.
  • 70% discount off a stay in our Hotel in St Lucia.

We welcome applications from motivated and talented individuals who share our passion for delivering exceptional customer experiences and driving sales and profit growth. If you are a natural leader with a passion for chocolate and customer service, we would love to hear from you.