Gas Service and Repair Specialist

2 weeks ago

Harpenden, Hertfordshire, United Kingdom Rock managed services Full time
{"Job Title": "Service and Repair Gas Engineer", "Overview": "We are seeking a highly motivated and skilled Service and Repair Gas Engineer to work in our dynamic team. This role involves working in your local area, providing top-notch service to our valued customers. If you thrive in a field-based role and enjoy problem-solving, this is the perfect opportunity for you.", "Key Responsibilities": "
  • Conducting maintenance and repair services on a variety of equipment in customers' homes.
  • Utilising state-of-the-art fault-finding equipment to diagnose issues effectively.
  • Upselling and fitting additional products as required to enhance the customer experience.
  • Managing your work schedule efficiently to cover 6-8 jobs per day within your local area.
  • Providing exceptional customer service and maintaining a professional image in all interactions.
", "Induction and Training": "
  • Induction: 8 days of classroom-based training.
  • First Day: Arrange your own transport; travel expenses will be reimbursed (keep receipts).
  • Support and Monitoring (S&M): Ongoing support and monitoring for the first 2-3 weeks to ensure you are comfortable and proficient in your role as a Gas Engineer.
", "Perks and Benefits": "
  • Base Salary: £43,733 per annum.
  • Location Allowance (LWA): Up to £6,000, dependent on area.
  • Bonus Scheme: Uncapped earnings potential through our quarterly bonus scheme. Average earnings are around £54,000, with higher potential for those who excel in upselling and additional product fitting.
  • Work Schedule: 40-hour working week, spread over 5 days. Shifts can start as early as 7am and end as late as 8pm, with weekends considered core working hours. Shift patterns are provided 6 weeks in advance with an option to input shift preferences.
  • Overtime (OT): Paid at time and a half.
  • Annual Leave: 33 days, including bank holidays.
  • Company Discounts: Available on various products and services.
  • Pension Scheme: Generous contributions from the company.
  • Private Healthcare: Comprehensive coverage.
  • Equipment Provided: Van (business use only), stock, fuel card, branded uniforms, and access to a national technical helpdesk.
", "Company Overview": "At Rock managed services, we value dedication, skill, and exceptional customer service. We are committed to providing our customers with the best possible service and are looking for a talented Service and Repair Gas Engineer to join our team.", "How to Apply": "If you are interested in this role, please apply now and we will be in touch to discuss further.", "Language": "en-US"}

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