Senior Rent Arrears Manager

3 days ago


West Blatchington, Brighton and Hove, United Kingdom Karter Thomas Full time

Lead the Way in Supporting Residents for a Leading Housing Association

Are you a proactive leader with experience in rent arrears management? Do you want to make a difference in the lives of vulnerable communities while driving financial sustainability? Our client, a highly respected Housing Association, is seeking an experienced Rent Arrears Team Leader to manage and motivate a team of professionals in achieving exceptional results.

Key Responsibilities:

  • Develop and implement effective strategies to reduce rent arrears and improve financial performance
  • Lead a team of rent arrears officers in achieving targets and delivering excellent customer service
  • Collaborate with other departments to ensure a seamless service delivery and achieve business objectives
  • Monitor and analyze key performance indicators to inform business decisions
  • Stay up-to-date with industry trends and best practices in rent arrears management

What You'll Need:

  • Proven experience in rent arrears management and team leadership
  • Excellent communication and interpersonal skills
  • Ability to analyze data and make informed decisions
  • Strong problem-solving and conflict resolution skills
  • Knowledge of housing association policies and procedures

About Karter Thomas:

Karter Thomas is a leading provider of housing services, committed to delivering exceptional results and making a positive impact in the lives of our residents. We offer a dynamic and supportive work environment, with opportunities for professional growth and development.



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