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Pool Attendant

2 months ago

Newark on Trent, Nottinghamshire, United Kingdom Eden Hall Full time

About Eden Hall

Eden Hall is a luxurious day spa and wellness center that provides a serene and rejuvenating experience for its guests. Our mission is to deliver exceptional customer service and create a welcoming environment for all visitors.

The Role

We are seeking a highly motivated and enthusiastic individual to join our Leisure Team as a Pool Attendant. In this role, you will be responsible for ensuring the safety and comfort of our guests in the pool and thermal spa areas.

Key Responsibilities

  • Pool Safety and Maintenance
    • Monitor the pool and thermal spa areas to prevent accidents and ensure a safe environment for guests.
    • Perform daily inspections, including water testing and plant pool monitoring.
  • Customer Service
    • Provide exceptional customer service by assisting guests with their needs and enhancing their experience.
    • Offer tours of the pool and spa facilities to guests.
  • Team Collaboration
    • Work closely with the Leisure Team to maintain a clean and organized environment.
    • Provide cover at the gym reception as needed.

Requirements

  • Essential Qualifications
    • National Pool Lifeguard Qualification or Pool Responder Certificate.
    • First Aid Certificate.
    • Strong customer service skills and a friendly demeanor.
    • Excellent communication skills and ability to work as part of a team.
    • Ability to stand for long periods and perform physical tasks.
    • Ability to swim proficiently.
  • Desirable Qualifications
    • Experience in the hospitality industry.
    • Pool plant operation knowledge.

Working Hours

Part-time and full-time opportunities are available, with a flexible schedule that includes weekdays and weekends. Full flexibility is required to meet the needs of the team and the business.