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Audi Showroom Ambassador
2 months ago
Showroom Host Opportunity
About the Role:
We are seeking a highly skilled and enthusiastic Showroom Host to join our team at JCT600 in York. As a Showroom Host, you will be the first point of contact for our customers, providing a warm and welcoming experience that sets the tone for their visit.
Key Responsibilities:
- Ensure all visitors receive a professional and courteous welcome, setting the tone for a positive experience.
- Care for and provide refreshments to customers and visitors, demonstrating our commitment to their comfort and satisfaction.
- Assist as necessary to maximise the customers' comfort while they are on site, providing exceptional service and support.
- Maintain a high standard of cleanliness and tidiness in customer-facing areas, ensuring our dealership presents a professional image.
- Maintain a basic knowledge of our products and services to answer sales and service enquiries from customers, providing expert advice and guidance.
Requirements:
- Excellent communication skills, with the ability to communicate clearly and unambiguously with customers, colleagues, and other stakeholders.
- The ability to quickly build rapport with and inspire confidence in customers, providing a positive and engaging experience.
- A customer-centric approach, always striving to deliver service above customer expectations.
- An impeccable standard of personal presentation, reflecting our dealership's high standards.
- A passionate, enthusiastic, proactive, and professional approach to work, demonstrating our commitment to excellence.
What We Offer:
- A competitive hourly salary of £11.44.
- A life assurance plan and company pension, subject to terms and conditions.
- 26 days annual leave, increasing to 28 days at 5 years' service and 30 days at 10 years' service, plus bank holidays.
- Flexible and hybrid working policies, supporting work-life balance.
- 26 weeks paid maternity leave and 4 weeks paid paternity leave.
- A range of training and leadership development programmes, supporting career growth and development.
- A colleague referral scheme worth up to £1000 per referral.
- Preferential Service Rates, including family and friends.
- Long service reward and loyalty incentives.
About JCT600:
At JCT600, we're committed to being the best. We strive to deliver exceptional customer experiences and provide a supportive and inclusive work environment for our colleagues. We believe in embracing our differences and celebrating individuality, creating a workplace that's truly inclusive and welcoming.
We're proud to be a family business with over 75 years of experience, trusted by our team and our customers. We're committed to supporting our colleagues' careers and providing opportunities for growth and development. Join us and become part of the JCT600 family – you're always a name, never a number.
JCT600 provides equal opportunity to all candidates and employees, committed to supporting diversity and inclusion for each and every colleague and all qualified candidates will receive consideration without regard to gender, ethnicity, pregnancy, religion, age, disability status, marital status, sexual orientation, gender identity or expression.
