Product Quality Assurance Specialist

2 months ago

Bolton, Bolton, United Kingdom Copello Full time £45,000

Job Summary:

Copello is seeking a highly skilled Product Quality Assurance Specialist to join our team. As a key member of our quality assurance team, you will be responsible for driving improvements in product assurance and quality through the enhanced utilisation of our software tools and data analytics tools.

About the Role:

  • Quality Assurance Systems: Lead the integration and optimisation of our quality management systems, particularly within the SAP Quality Management (QM) module, to enhance quality assurance processes and support software changes and testing.
  • Data Analytics and Innovation: Utilise business intelligence and analytics tools to solve quality challenges, focusing on predictive and prescriptive analytics to anticipate and prevent non-conformance issues.
  • Training and Development: Develop and deliver comprehensive training programmes to ensure users are proficient with our quality management tools, fostering continuous learning and improvement.
  • User Support and System Management: Manage user support requests, incidents, and system updates to ensure smooth and efficient operations and minimise disruptions.
  • Continuous Improvement: Implement best practices across the product lifecycle to improve quality, reduce issues, and maintain high industry standards.

Key Responsibilities:

  • Provide expert support and guidance to users on quality assurance processes, SAP systems, and business intelligence tools.
  • Manage the setup of new users, maintain user accounts, and perform regular reviews to ensure system security and effective use.
  • Lead the development, testing, and deployment of new tools and dashboards to enhance quality management and business intelligence capabilities.
  • Collaborate with cross-functional teams to manage software release and change cycles, ensuring all changes are well-documented and communicated.
  • Drive corrective actions and process improvements, leveraging data-driven insights to foster a culture of continuous improvement.
  • Manage SAP/QM configurations and customisations, supporting the migration to SAP HANA and ensuring seamless system integration.
  • Participate in process harmonisation efforts across international teams and contribute to developing a cohesive Quality Assurance strategy.
  • Explore and apply AI and advanced data analytics techniques to develop innovative quality management solutions.

Requirements:

  • Operational experience in product quality management
  • Experience of working in an aerospace/defence engineering business – preferred, not essential
  • Working knowledge of ERP systems, and in particular SAP QM / SAP HANA, together with SAP project and change management experience – beneficial, but not essential.
  • Strong communication skills.
  • Highly self-motivated and demonstrating a determination and persistence to deliver results

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