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Retail Team Leader

3 months ago


Reading, Reading, United Kingdom Sue Ryder Full time
Retail Team Leadership Role

As a vital member of our retail team, you will play a key role in supporting the Shop Manager in the day-to-day operations of our charity shop. This position offers an opportunity to make a meaningful impact in the community while driving sales and enhancing customer experiences.

Key Responsibilities:
  • Utilize your retail expertise to enhance business performance and achieve sales objectives.
  • Lead a dedicated team to provide exceptional service to both donors and customers.
  • Engage with the local community to secure a steady flow of donated items to boost sales.
  • Assist in the recruitment, training, and retention of a volunteer workforce, providing them with guidance and support.
  • Maintain high standards of merchandising and store cleanliness, prioritizing health and safety.
  • Oversee effective stock management processes to ensure a well-presented shop with fresh, seasonal merchandise.
  • Act as a representative for our brand, promoting in-store campaigns and national fundraising efforts.
  • Manage stock processes efficiently through the Epos system.

Benefits:
  • Generous holiday allowance, increasing with service.
  • Company pension scheme.
  • Employee discounts with numerous retailers.
  • Referral bonuses for bringing in new team members.
  • Access to an employee support program.
  • Enhanced parental leave policies.

Diversity and Inclusion:
We value diversity and are committed to creating an inclusive environment for all employees. Our employee networks support various communities, including LGBTQ+, ethnic diversity, individuals with disabilities, and women and non-binary individuals.

Join us in making a difference in the lives of those we serve.