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Retail Store Manager

2 months ago

Sheffield, Sheffield, United Kingdom Sue Ryder Full time
About the Role

We are seeking an experienced and proactive Shop Manager to lead our charity store in Hillsborough. As a key member of our retail team, you will be responsible for driving sales, managing a large team of volunteers, and ensuring excellent customer service.

Key Responsibilities
  • Develop and implement sales strategies to drive business growth and achieve targets
  • Lead a team of volunteers to deliver exceptional customer service and provide a positive shopping experience
  • Work with the local community to generate donated stock and maintain a well-merchandised store
  • Recruit, train, and retain a volunteer team, providing leadership and guidance
  • Manage stock processes, including Epos operations, to ensure a fresh and seasonal stock offering
  • Act as a brand ambassador for Sue Ryder, supporting in-store campaigns and national fundraising initiatives
What We Offer

We offer a competitive benefits package, including 27 days holiday (rising to 33 with length of service), company pension scheme, staff discount, and enhanced maternity and paternity pay. We also provide access to an employee support programme and employee networks.

About Sue Ryder

Sue Ryder is one of the largest charity retailers in the UK, with over 400 shops across the country. We generate vital funds to support our care and support services, which provide 2.7 million hours of expert medical, practical, bereavement, and emotional support every year. We are committed to making a difference in the lives of those affected by illness, injury, and bereavement.