Hardware Product Manager

1 week ago

Brighton, Brighton and Hove, United Kingdom Paxton Access Full time

About Paxton Access

Paxton Access is a global leader in the development and manufacturing of innovative hardware solutions for the security and access control industry. With a rich history spanning nearly 40 years, our team of over 400 employees is dedicated to delivering exceptional products and services to our customers worldwide.

Our Culture

We pride ourselves on fostering a vibrant and dynamic work environment that encourages collaboration, innovation, and growth. Our company culture is built on a foundation of excellent values, including a strong emphasis on career progression, training, and development, as well as recognition of achievement for every employee.

Benefits

  • We offer a comprehensive benefits package, including private medical insurance, hybrid working arrangements, and a range of employee perks and discounts.
  • Our employees enjoy a range of social activities and events, including wine tastings, cooking classes, and staff parties.
  • We provide opportunities for professional development and growth, including training programs, mentorship, and career advancement.
  • Our employees are recognized as one of the Best Companies to Work for in the UK, by Best Companies.

About the Role

We are seeking a highly skilled and experienced Hardware Product Manager to join our Product Management team based in our Brighton office. As a key member of our team, you will be responsible for the lifecycle management of our existing portfolio of hardware products, as well as the creation, governance, and successful delivery of new products to market.

Key Responsibilities

  • You will be responsible for understanding your market thoroughly through ongoing market analysis, competitor tracking, and customer interaction to form product strategies and ensure Paxton Access remains competitive in product range, features, and innovation.
  • You will communicate and work with cross-functional teams to ensure that customer needs are always understood and delivered.
  • You will own the development and writing of product documentation, including installation instructions, application notes, and detailed data sheets.
  • You will be the product expert, assisting marketing develop content and ready to answer any questions that cannot be answered by our customer support team.
  • You will visit customer sites to gather key information and feedback that can be used to help improve our products and services.
  • You will remain up to date on the progress of all new development projects, as well as general challenges with the existing product range.
  • You will track the performance of your product category in the market, monitoring changes to the GPM and profitability across all products and propose adjustments as and when required.
  • You will manage the end-of-life process and obsolescence projects as required.

Requirements

  • You will have solid experience working within a similar role, ideally as a Product Manager/Owner within a hardware engineering/technology company.
  • You will have demonstratable experience of taking both new and updates to existing hardware products from conception through to successful delivery to market.
  • You will have excellent communication skills and the ability to work effectively in a team environment, and lead discussions with cross-functional teams.
  • You will have a strong ability to make decisions with confidence and apply these with positive conviction, to inspire the cross-functional teams.

What We're Looking For

We're looking for a talented and motivated individual who is passionate about product development and innovation. If you're excited about a role but your existing experience doesn't match up with every element of the job description, we encourage you to apply anyway. We want to collaborate with you and hear your ideas, and most of all, we want people to enjoy the journey with us.

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