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Health and Fitness Supervisor

2 months ago


London, Greater London, United Kingdom The Gym Group Full time
Position: Fitness Operations Leader (Flexible Contracts Available)

Reporting to: General Manager

Location: Thanet

The Gym Group stands out as a leader in the fitness industry. Our exceptional teams possess the skills, capabilities, and positive attitudes that contribute to an outstanding workplace environment.

We uphold strong, established values and a relaxed culture that prioritizes our people. We take pride in being enjoyable, innovative, inclusive, and engaging, and we are currently seeking a Fitness Operations Leader to enhance our vibrant Thanet gym.

About Us

The Gym Group is not your typical gym. We offer our members the most affordable nationwide 24/7 access with over 230 locations and growing. To our staff, we are a fun, welcoming, and inclusive community. We push our boundaries and strive for positive change through our objectives and initiatives. Our mission is to eliminate barriers to fitness for everyone.

We are recognized for our values, culture, and people—check our reviews if you need confirmation. We provide an excellent work environment and have been acknowledged as one of the Top 50 places to work in the UK. As a leading budget gym chain, we invest significantly in our employees. We have achieved GOLD in our Investors in People award for six consecutive years and silver in wellbeing last year. We are proud to be a disability confident and inclusive employer. Our team is exceptional, and we offer numerous opportunities for development and growth with support for success. Recently, we have embarked on significant digital projects and plan to continue being innovative, creative, and agile in all our endeavors.

Role Overview

As a Fitness Operations Leader at The Gym Group, you will assist the General Manager in effectively managing the gym and will act in their stead when necessary. You will have a strong passion for fitness and a desire to engage with our members and teams while promoting our culture. You will exemplify our company values and encourage others to do the same.

Your Key Responsibilities Include:
  • Leading member engagement initiatives to enhance our in-gym service offerings and improve member satisfaction scores.
  • Overseeing and inspiring our team of fitness trainers, motivating them to excel daily while embodying the gym's values.
  • Managing our Group Exercise offerings by creating class schedules and training the team for effective delivery.
  • Adopting a results-oriented mindset with a focus on enhancing the gym's commercial performance.
  • Ensuring high operational standards through effective management of cleaning and maintenance procedures, including coordination with third-party suppliers.
  • Maintaining compliance with company Health & Safety policies and completing necessary checks regularly.
  • Assisting the GM with administrative tasks such as scheduling, time tracking, and security checks.
  • Acting as a keyholder for the gym, supporting the GM and serving as a point of contact during emergencies.
  • Providing personal training services within your working hours, managing your schedule and retaining 100% of your earnings without an annual license fee.

Ideal Candidate Profile

You are an excellent fit for this role if you:
  • Possess a passion for health, fitness, and overall excellence.
  • Thrive on leading teams by example and are eager to set the standard for member experience.
  • Are committed to understanding and meeting the expectations of our members.
  • Can operate within compliance parameters while delivering exceptional service in daily gym operations.
  • Have a proven track record of success and are enthusiastic about bringing that winning attitude to The Gym.
  • Hold a Level 2 qualification as a Fitness Instructor or are currently pursuing this qualification.

Benefits

We offer a range of attractive benefits, including:
  • Paid contractual benefits such as holiday (including Bank Holidays) and company sick pay.
  • In-house development opportunities and support for your career journey.
  • Company share plan for savings.
  • Flexibility and freedom in work arrangements.
  • Discounts with various training providers and wellness programs.
  • Company pension scheme.
  • Access to an online social communication platform with numerous benefits and discounts.
  • Options for season ticket loans.
  • Employee Assistance Programme supported by our Wellbeing hub.
  • Cashplan Healthcare Scheme.
  • A complimentary gym membership for yourself and a friend or family member.

Next Steps

We have shared details about our organization and this exciting opportunity; now we look forward to learning more about you.