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Service Team Member

2 months ago

Nottingham, Nottingham, United Kingdom Greene King Full time

Company Overview

As a Service Team Member, you will play a vital role in crafting memorable experiences for our guests, whether it's by brightening their day or suggesting delightful dishes from our offerings. You'll be part of a vibrant and welcoming team, where you can enhance your skills and gain valuable experience.

Join us at Greene King, a renowned collection of distinctive country-style pubs located in picturesque settings across the nation, providing our customers with a comforting retreat that feels like a second home. Our inviting pubs, featuring beautifully designed interiors, exceptional pub cuisine, and thoughtfully curated beverage selections, are ideal venues for our patrons to celebrate any occasion.

Additional Information

We believe in recognizing our team's dedication, which is why...

You will enjoy a competitive salary, pension contributions, and additional benefits such as:

Opportunities for career advancement across our esteemed brands – as one of the industry's leading apprenticeship providers, we offer training and development at every stage of your career. A 33% discount for you and 15% for your friends and family on all our brands – allowing you to savor your favorite meals and drinks at a reduced price. Complimentary employee assistance program – providing support for mental health, well-being, financial, and legal matters because your well-being is important to us. A 50% discount for you and 25% for your loved ones at our Greene King Inns and hotels – enabling you to enjoy a getaway without overspending. Wage Stream – access your earnings before payday for those unexpected moments in life. Retail discounts – enjoy up to 30% off at Superdrug, exclusive deals with three mobile, and many more...

Please consider your commute before applying to ensure it is manageable for you. Flexibility is essential as we operate throughout the day, but we can accommodate individual needs. Applicants must be 18 years or older as serving alcohol is part of the role.

Job Responsibilities

As a Service Team Member, you will...

Deliver a heartfelt and unforgettable experience to customers with every visit Familiarize yourself with the menu, providing insightful recommendations to guests Welcome, serve meals, and attend to our customers while they enjoy their dining experience Assist the bar in crafting beverages that meet specifications and customer expectations Ensure the front-of-house area is consistently safe, compliant, and clean, addressing any issues promptly and safely

What you will bring...

A willingness to learn and develop your skills A keen eye for detail, ensuring every drink is served to perfection A passion for delivering excellent service and ensuring every guest feels warmly welcomed A positive, can-do attitude and a strong sense of teamwork