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Order Management Specialist
2 months ago
Job Summary:
We are seeking a highly skilled and organized Order Management Specialist to join our team at Wild Recruitment. As an Order Management Specialist, you will be responsible for ensuring the smooth flow of orders from receipt to delivery, while maintaining excellent customer service and communication with internal and external stakeholders.
Key Responsibilities:
- Inventory Management: Conduct regular inventory checks to ensure accurate stock levels and prevent overstocking or understocking.
- Order Processing: Verify and process orders in a timely manner, ensuring that all necessary information is accurate and complete.
- Customer Service: Provide exceptional customer service by responding to customer inquiries, resolving issues, and escalating concerns to management as needed.
- Communication: Maintain open and effective communication with internal teams, including sales, marketing, and logistics, to ensure seamless order fulfillment.
- Reporting: Generate and analyze reports to identify trends, optimize processes, and improve overall efficiency.
- Continuous Improvement: Stay up-to-date with industry trends and best practices, and implement process improvements to enhance order management and customer satisfaction.
Requirements:
- Experience: 2+ years of experience in order management, inventory control, or a related field.
- Skills: Excellent communication and organizational skills, with the ability to work in a fast-paced environment.
- Technical Skills: Proficiency in SAP, D365, or equivalent, with experience in using pivot tables and V lookups in Excel.
- Education: Bachelor's degree in Supply Chain Management, Business Administration, or a related field.
What We Offer:
- Competitive Salary: A competitive salary and benefits package, including hybrid working arrangements and a comprehensive benefits program.
- Professional Development: Opportunities for professional growth and development, including training and mentorship programs.
- Collaborative Environment: A dynamic and collaborative work environment, with a team of experienced professionals who are passionate about delivering exceptional results.
How to Apply:
If you are a motivated and organized individual with a passion for order management and customer service, please submit your application, including your resume and a cover letter, to [insert contact information].
