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Technical Systems Engineer

2 months ago

Dunstable, United Kingdom Interface Recruitment Full time
Job Description

We are seeking a highly skilled Technical Systems Administrator to join our Infrastructure and Security Team in our Bedfordshire office. As a key member of our team, you will be responsible for providing technical support and expertise to ensure the smooth operation of our internal infrastructure.

Key Responsibilities:
  • Provide technical support and assistance to internal users related to server and network operations.
  • Commission and deploy new server and network hardware.
  • Understand and maintain the software used in the provision of services such as email, proxy/web services, and security.
  • Provide assistance with routine maintenance processes such as patching, software versions, and anti-virus updates.
  • Use an internal call management system to manage workload and provide responses to end users.
  • Provide technical support services for other departments for queries related to the managed service and its operation.
  • Responsibility for the completion of managed service scheduled tasks defined within the service level agreements.
  • Provide 3rd line assistance to the client services and service delivery teams for high-priority issues.
  • Provide services outside of core working hours to ensure the continued operation of the internal infrastructure and managed service operations.
Requirements:
  • Significant experience designing and configuring networks, including VLANs, routing, switch configuration, and working with network suppliers of MPLS and similar networks.
  • Good experience of setting up and managing modern Hyper-V clusters, including switch embedded teaming and virtual networking.
  • Experience of Office365 cloud configuration and management.
  • Experience with Microsoft Azure configuration and management.
  • Experience managing Microsoft Active Directory users, groups, and computers.
  • Experience trouble-shooting network issues - experience with backup processes.
  • Ability to work out of hours when necessary.
  • A minimum of 5 years relevant experience.
Desirable Skills:
  • Experience of PowerShell scripting.
  • Experience creating network diagrams and other IT documentation.
  • An understanding of ISO27001 security standards and operational guidelines.
  • Experience setting up and trouble-shooting Group Policy.
  • Experience of VMware vSphere management.
  • Veeam Backup and Replication.
  • Microsoft SharePoint implementation and management.
  • Experience of using ticketing systems.
  • SAN and NAS maintenance.
  • Juniper and Extreme Networks configuration experience.

We are an employee-owned software development and services provision company that has seen constant growth over the last few years. We offer a hybrid working policy allowing for a minimum of 1 day a week working in the office and the remainder working remotely. The successful candidate will be working in a busy department where their skills and knowledge will be in constant demand by all areas of the business.