Care Coordinator

5 days ago


Southampton, Southampton, United Kingdom Ashdown Group Full time
Client Coordinator Opportunity

Location: Fully remote role

A leading supplier of advocacy services is seeking a Client Coordinator to support the regional team leaders with various duties, including coordination of clients and referrals, managing referral waiting lists, and processing sensitive client information.

This role requires strong communication skills, the ability to work with data, and a personable nature. The ideal candidate will be able to prioritize tasks, make decisions, and work with vulnerable individuals.

Key Responsibilities:

  1. Coordinate clients and referrals
  2. Manage and prioritize referral waiting lists
  3. Process sensitive client information and liaise with social workers
  4. Work with clients and third parties via email and phone

Requirements:

  1. Strong communication skills and ability to provide support over phone and email
  2. Confident working with data and computer literate
  3. A personable nature and ability to speak with vulnerable individuals
  4. Ability to prioritize and make decisions
  5. Advocacy or social care experience is an advantage but not essential

Salary: Up to GBP29,000 pro rata


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