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Patient Service Assistant

2 months ago


Scarborough, North Yorkshire, United Kingdom York and Scarborough Teaching Hospitals NHS Foundation Trust Full time

About the Role

We are seeking a dynamic and caring individual to join our team on Lilac Ward as a Patient Service Operative. As a key member of our team, you will play a vital role in delivering high-quality patient-centered care.

Key Responsibilities

Assist with food service, including organizing patient menus, preparing and serving meals, and providing drinks and snacks as required.

Support with cleaning schedules and ensure patient bed spaces are ready for changeover.

Person Specification

Essential

  • Good basic education and basic numeric skills
  • Willingness to complete appropriate qualifications for work-related training
  • Able to understand and follow written and verbal instructions
  • Effective oral and written communication skills
  • Basic IT skills
  • Flexible approach to work
  • Able to work alone and with others as part of a team using initiative
  • Previous experience of working with people

Aptitude & Personal Qualities

Essential

  • Good customer service skills
  • Caring disposition
  • Kind natured
  • A good sense of humour
  • Responsible attitude
  • Common sense
  • Possess excellent personal hygiene standards
  • Flexible attitude to work, hours and duties
  • Positive can-do attitude
  • Commitment to learning new skills

Working for York and Scarborough Teaching Hospitals NHS Foundation Trust

We are a values-driven organization, guided by kindness, openness, and a pursuit of excellence. We welcome applications from everyone and are committed to developing a diverse workforce that reflects our communities. If you have any requirements or need support with your application, please contact us.