Store Operations Manager

2 months ago


Greenhithe, Kent, United Kingdom The LEGO Group Full time

Job Summary

The LEGO Group is seeking a highly skilled and experienced Supervisor to join our team. As a Supervisor, you will be responsible for leading a team of Sales Associates to deliver exceptional customer service and achieve sales targets.

Key Responsibilities

  • Team Leadership: Lead a team of Sales Associates to achieve sales targets and provide exceptional customer service.
  • Store Operations: Ensure the store is well-organized and merchandised, and that all sales floor and stockroom areas are maintained to a high standard.
  • Customer Service: Provide exceptional customer service to all guests, ensuring a positive and memorable experience.
  • Inventory Management: Assist with inventory management, including receiving and processing stock, and maintaining accurate inventory records.
  • Training and Development: Provide training and development opportunities to Sales Associates to enhance their skills and knowledge.

What We Offer

  • Competitive Salary and Bonus: We offer a competitive salary and bonus scheme to recognize and reward outstanding performance.
  • Colleague Discount: As a member of our team, you will receive a generous colleague discount on all LEGO products.
  • Family Care Leave: We offer enhanced paid leave options for those important times.
  • Insurances: All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
  • Wellness: We want you to be your best self, so you'll have access to the Headspace App and lots of wellbeing initiatives and programmes run by local teams where you are based.


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