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Production Coordinator

2 months ago


Central Inverclyde, United Kingdom Taylor & Francis Group Full time
Job Summary

We are seeking a highly organized and detail-oriented Production Editor to join our team at Taylor & Francis Group. As a Production Editor, you will play a critical role in ensuring the smooth publication of articles and issues across our portfolio of journals.

Key Responsibilities
  • Coordinate interactions between authors, editors, and suppliers to deliver excellent customer service and ensure timely publication of articles and issues.
  • Work closely with third-party suppliers to manage the publishing process and ensure high-quality outputs.
  • Analyze errors and defects, and implement corrective actions to improve quality.
  • Monitor and manage supplier performance, providing constructive feedback to ensure high-quality outputs.
  • Develop a detailed knowledge of supplier processes to collaborate on problem-solving, defect management, and sharing best practices.
  • Communicate best practices with editors, authors, societies, suppliers, and internal colleagues.
  • Understand how journals can be developed and drive changes to ensure each title meets Taylor & Francis standards.
  • Identify opportunities for change at the product level and sell the benefits to editors and internal colleagues.
  • Work as an enthusiastic and cooperative team player within a dynamic, effective, and flexible team.
  • Take ownership and accountability for your portfolio of titles, including communication with internal and external customers and suppliers, and error management.
Requirements
  • Strong written communication skills, with the ability to provide timely and effective customer service.
  • Ability to work in a process-driven environment and manage multiple tasks and deadlines.
  • Experience working with external suppliers and partners, with a strong understanding of project management principles.
  • Industry and market awareness, with a strong understanding of the publishing industry.
  • Ability to work in a customer-facing role and provide excellent customer service.
  • Previous experience in a similar role is preferred, but not essential, as full training will be provided.
What We Offer
  • A competitive salary and excellent benefits package.
  • An excellent work-life balance with a fantastic, flexible working culture.
  • 25 days annual leave per year, plus 3 additional discretionary days off during the holiday season.
  • 4 paid volunteering days each year.
  • AXA private medical, employee assistance program, and performance bonus.
  • Share Match plan, pension scheme, life assurance, and optical and medical care.
Why Join Us

At Taylor & Francis Group, we value diversity and inclusion, and we are committed to creating a supportive and inclusive environment where all colleagues can learn and succeed. We believe in fostering a culture of innovation, collaboration, and continuous learning, and we offer a range of opportunities for professional development and growth.