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Fashion Store Manager
2 months ago
We are seeking a highly motivated and experienced Luxury Retail Supervisor to join our team at Flannels, a leading luxury fashion destination for men and women. As a key member of our store team, you will be responsible for delivering exceptional customer service, driving sales, and maintaining high standards of visual presentation.
Key Responsibilities- Customer Service: Provide a luxury selling experience to all customers, demonstrating excellent product knowledge and expertise.
- Sales and Targets: Confidently make recommendations to achieve sales and targets, drive and achieve individual and team objectives, and be accountable for meeting your own sales results and KPIs.
- Product Knowledge: Self-driven to develop and maintain your own product knowledge of all products using brand and store product information, education materials, and attending training as required.
- Visual Presentation: Maintain high standards of visual presentation in stores, including maintaining exceptional levels of personal grooming with adherence to company grooming policy and guidelines at all times.
- Team Leadership: Lead by example to support and coach the sales team, develop strong relationships with brand representatives, and perform as a team player, participating in all activities to contribute to the store objectives.
- Personal Energy: Demonstrates a high level of personal energy, confidence, assertiveness, and personability.
- Communication Skills: Great communication skills, self-driven to upskill and learn, resilient, and resourceful.
- Leadership Skills: A natural coach and leader, able to develop and maintain a high-performing team.
- Competitive Salary: £28,256 per annum.
- Commission and Bonuses: Eligible for basic and enhanced commission on sales, retail incentive scheme, and a generous employee product discount.
- Development Opportunities: Ongoing training, coaching, and support, with many opportunities to progress.
- Employee Benefits: 28 days holiday, 50% instore uniform discount, discounted gym membership, cycle to work scheme, and group-wide 20% discount across all Frasers Group brands.
