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Property Maintenance Coordinator

2 months ago

Lincoln, Lincolnshire, United Kingdom OSJCT Full time

About the Role:

The Property Helpdesk Coordinator will play a vital role in supporting the Helpdesk Manager and Property Team in delivering compliance, servicing, and maintenance services to our care homes and other premises. This includes administration tasks related to statutory servicing, inspections, and contract management.

Key Responsibilities:

  • Support the Helpdesk Manager in managing reactive requests and monitoring job status via the CAFM system.
  • Maintain accurate asset, estate, contractor, and compliance data within the CAFM system.
  • Collaborate with the Property Team to ensure effective contract management and maintenance services.
  • Provide excellent customer service to our residents and staff, ensuring timely and efficient resolution of requests.

About You:

  • Certificate in Facilities Management or related qualification in Property Management.
  • GCSE or equivalent in English and Mathematics.
  • Full UK driving license.
  • Experience in a similar role and working within a property management team.
  • At least 2 years' experience supporting responsive maintenance functions, including contract management.
  • Knowledge of building maintenance and associated risks and compliance issues.
  • Experience with facilities management systems (CAFM).

What We Offer:

  • 25 days' holiday plus 8 bank holidays.
  • Nest Pension.
  • Life Assurance.
  • Flexible start/finish times.
  • Development and progression opportunities.
  • Access to blue light card, offering discounts on shopping, days out, restaurants, and more.