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Client Account Manager

2 months ago

Sudbury, Suffolk, United Kingdom Cavendish House Recruitment Careers Full time

About Cavendish House Recruitment Careers

We are a highly regarded independent broker seeking a driven and motivated professional to join our growing team as a Client Account Manager. This role is ideal for someone with previous insurance experience who is passionate about delivering high-quality service to clients.

About the Role

  • To deliver exceptional service to clients, ensuring their needs are met and exceeded.
  • Work closely with Account Executives to provide a comprehensive insurance service to existing and potential new customers.
  • Manage a diverse portfolio of clients, ranging from small businesses to large corporate entities, and from high net worth individuals to farm and estate owners.
  • Ensure all documentation associated with placing, amending, or renewing clients' insurance programs is completed accurately and within a reasonable timeframe.
  • Contribute to the development of a high company image of professionalism, competence, and customer satisfaction.

Key Skills/Experience Required

  • Must have previous account handling or client management experience gained within an insurance environment and possess relevant insurance technical knowledge.
  • Be able to demonstrate excellent communication, decision-making, and problem-solving skills.
  • Must have outstanding relationship-building skills.