Property Services Coordinator

1 week ago


St Ives, Cornwall, United Kingdom Elogs Full time
About Elogs

Elogs is a pioneering force in the electronic logging solutions industry, dedicated to simplifying and streamlining the way businesses manage their logs and records. Our mission is to empower organisations with innovative tools that enhance compliance and productivity.

About the Role

We are seeking a highly skilled Property Services Administrator to join our team. As a Property Services Administrator, you will provide vital customer service & support to over 10,000 properties across the UK through cloud-based software.

This role is incredibly varied and will see you dealing with calls and email requests from both residential and commercial properties across the UK. You will liaise with tenants, landlords, facilities managers and our team of engineers to provide solutions to issues quickly, while providing superb levels of customer service.

To ensure we provide the best service to our customers, our lines are open 24 hours a day, 365 days a year. You will work on a fixed shift pattern, working at least one day per weekend. Shifts are split into Early's and Lates.

Key Responsibilities:
  • Building strong relationships with customers in the field
  • Logging issues and quote requests on the Internal System (providing reassurance & support)
  • Keeping customers informed of progress
  • Dealing with queries & chasing for updates
  • Providing support to colleagues when things get busy
  • Providing unforgettable customer service that becomes the benchmark for every interaction that customer has for the rest of their consumer life
  • Problem-solving
  • Ensuring Service Centre KPI's are met
Requirements:
  • Previous experience in a customer service based environment
  • Excellent communication skills both written and verbal
  • The ability to work in a fast paced, busy environment
  • High levels of attention to detail
  • The ability to think outside of the box to solve problems
  • Calm demeanour when dealing with urgent situations
  • Excellent computer skills including Word and excel
What We Offer:
  • 25 days annual leave plus bank holidays
  • Contributory pension scheme
  • Voluntary private medical
  • Simply health care plan
  • Gym and retail discounts
  • Cycle to work scheme
  • Free onsite parking
  • Dress down relaxed atmosphere
  • Quarterly charity days
  • Religious holiday swap
  • Employee assistance programme
  • Life learning – online learning materials
  • Support with professional membership costs


  • St Ives, Cornwall, United Kingdom Elogs Full time

    About the RoleWe are seeking a highly skilled Property Services Administrator to join our team at Elogs. As a Property Services Administrator, you will play a vital role in providing exceptional customer service and support to our clients across the UK.Key ResponsibilitiesProvide timely and effective support to customers via phone, email, and other...


  • St Ives, Cornwall, United Kingdom Elogs Full time

    About the RoleWe are seeking a highly skilled Property Services Administrator to join our team at Elogs. As a Property Services Administrator, you will play a vital role in providing exceptional customer service and support to our clients across the UK.Key ResponsibilitiesProvide timely and effective support to customers via phone, email, and other...


  • St Austell, Cornwall, United Kingdom Elevate Projects Ltd Full time

    Elevate Projects Ltd is seeking a dedicated Property Services Coordinator to oversee the daily operations and ensure the delivery of a high-quality, customer-centric service. This role is pivotal in maintaining efficiency and value for money across various projects, ensuring that all objectives are met with the required standards.Key Responsibilities: Manage...


  • St Ives, Cornwall, United Kingdom Anchor Hanover Full time

    About the Position As a Community Housing Coordinator, you will engage with a diverse range of individuals daily, making each day unique and fulfilling. Your role will involve connecting with our communities in meaningful ways, requiring a blend of empathy and analytical skills to manage property affairs, tenancy issues, and foster positive relationships...


  • St Ives, Cornwall, United Kingdom Cambridgeshire Community Services NHS Trust Full time

    About the RoleWe are seeking a highly skilled and experienced individual to join our Patient Experience Team as a Patient Experience Coordinator. This is an exciting opportunity to work in a dynamic and innovative environment, where you will play a key role in ensuring that our patients receive the highest level of care and service.Key...

  • Compliance Manager

    7 days ago


    St Austell, Cornwall, United Kingdom Pertemps TM Full time

    About the RoleWe are seeking a highly skilled Compliance Manager to join our Property Services team on a permanent basis. As a key member of our team, you will be responsible for ensuring the highest standards of health and safety compliance across our property portfolio.Key ResponsibilitiesDevelop and implement effective health and safety strategies to...

  • Compliance Manager

    1 week ago


    St Austell, Cornwall, United Kingdom Pertemps TM Full time

    About the RoleWe are seeking a highly skilled Compliance Manager to join our Property Services department on a permanent basis. As a key member of our team, you will be responsible for ensuring the highest standards of health and safety compliance across our property portfolio.Key ResponsibilitiesDevelop and implement effective health and safety strategies...

  • Compliance Manager

    1 week ago


    St Austell, Cornwall, United Kingdom Pertemps TM Full time

    About the RoleWe are seeking a highly skilled Compliance Manager to join our Property Services department on a permanent basis. As a key member of our team, you will be responsible for ensuring the highest standards of health and safety compliance across our property portfolio.Key ResponsibilitiesDevelop and implement effective health and safety strategies...

  • Compliance Manager

    7 days ago


    St Austell, Cornwall, United Kingdom Pertemps TM Full time

    About the RoleWe are seeking a highly skilled Compliance Manager to join our Property Services team on a permanent basis. As a key member of our team, you will be responsible for ensuring the highest standards of health and safety compliance across our property portfolio.Key ResponsibilitiesDevelop and implement effective health and safety strategies to...


  • St Ives, Cornwall, United Kingdom M Group Services Limited TA Magdalene Limited Full time

    About the Role:We are seeking a highly organized and detail-oriented Fleet Coordinator to support our fleet department in vehicle compliance and process. As a key member of our team, you will play a critical role in ensuring all vehicles are checked for quality control and maintained correctly.Key Responsibilities:Support the fleet department in vehicle...


  • St Ives, Cornwall, United Kingdom M Group Services Limited TA Magdalene Limited Full time

    About the Role:We are seeking a highly organized and detail-oriented Fleet Coordinator to support our fleet department in vehicle compliance and process. As a key member of our team, you will play a critical role in ensuring all vehicles are checked for quality control and maintained correctly.Key Responsibilities:Support the fleet department in vehicle...


  • St Ives, Cornwall, United Kingdom M Group Services Limited TA Magdalene Limited Full time

    About the RoleTo support our growing business, Magdalene Limited is seeking a Fleet Coordinator to join our team. This is an exciting opportunity to work in a dynamic environment and contribute to the success of our company.Key ResponsibilitiesSupport the fleet department in vehicle compliance and process, ensuring all vehicles are checked for quality...


  • St Ives, Cornwall, United Kingdom M Group Services Limited TA Magdalene Limited Full time

    About the RoleTo support our growing business, Magdalene Limited is seeking a Fleet Coordinator to join our team. This is an exciting opportunity to work in a dynamic environment and contribute to the success of our company.Key ResponsibilitiesSupport the fleet department in vehicle compliance and process, ensuring all vehicles are checked for quality...


  • St Ives, Cornwall, United Kingdom M Group Services Limited TA Magdalene Limited Full time

    About the RoleWe are seeking a highly organized and detail-oriented Fleet Coordinator to support our fleet department in vehicle compliance and process.The successful candidate will be responsible for ensuring all vehicles are checked for quality control and maintained correctly.This is an exciting opportunity to join our team and contribute to the success...


  • St Ives, Cornwall, United Kingdom M Group Services Limited TA Magdalene Limited Full time

    About the RoleWe are seeking a highly organized and detail-oriented Fleet Coordinator to support our fleet department in vehicle compliance and process.The successful candidate will be responsible for ensuring all vehicles are checked for quality control and maintained correctly.This is an exciting opportunity to join our team and contribute to the success...


  • St Ives, Cornwall, United Kingdom M Group Services Limited TA Magdalene Limited Full time

    About The RoleTo support our growing business, Magdalene are on the lookout for a Fleet Coordinator. This is initially a six-month fixed term contract with the possibility of being extended.Key Responsibilities:Administering new drivers and leavers.Ordering short term hire vehicles via M Group Services Plant & Fleet Solutions (MGSPFS).Co-ordinating...


  • St Ives, Cornwall, United Kingdom M Group Services Limited TA Magdalene Limited Full time

    About The RoleTo support our growing business, Magdalene are on the lookout for a Fleet Coordinator. This is initially a six-month fixed term contract with the possibility of being extended.Key Responsibilities:Administering new drivers and leavers.Ordering short term hire vehicles via M Group Services Plant & Fleet Solutions (MGSPFS).Co-ordinating...


  • St Ives, Cornwall, United Kingdom Tempest Full time

    Job Summary:Tempest Photography, a leading academic photography company, is seeking an experienced Administration Assistant to join its busy graduation team. As a key member of the team, you will be responsible for coordinating graduation events nationwide, ensuring seamless execution and exceptional customer service.Key Responsibilities:Organize and...


  • St Ives, Cornwall, United Kingdom Tempest Full time

    Job Summary:Tempest Photography, a leading academic photography company, is seeking an experienced Administration Assistant to join its busy graduation team. As a key member of the team, you will be responsible for coordinating graduation events nationwide, ensuring seamless execution and exceptional customer service.Key Responsibilities:Organize and...


  • St Ives, Cornwall, United Kingdom M Group Services Limited TA Magdalene Limited Full time

    Job Summary:M Group Services Limited T/A Magdalene Limited is seeking a highly skilled Service Management Specialist to join our Service Team. As a key member of our 24x7 Service Management Centre, you will be responsible for providing exceptional service support to our customers, ensuring timely issue resolution, and meeting Service Level Agreements...