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General Manager

2 months ago

Dorking, Surrey, United Kingdom Shepherd Neame Full time
General Manager Opportunity

We are seeking an experienced General Manager to lead our historic high-street pub in Dorking, Surrey. As an ambassador for our brand, you will create an inclusive culture within the business, leading and developing your team to ensure excellent customer service.

Key Responsibilities:
  • Lead and develop a high-performing team to deliver exceptional customer experiences
  • Work closely with the Operations Manager to achieve key business objectives and drive growth
  • Implement initiatives to improve customer satisfaction and loyalty
  • Manage the day-to-day operations of the pub, including inventory, staff management, and financial performance
What We Offer:
  • Competitive annual salary package
  • Private live-in accommodation if required
  • Bonus scheme
  • Private healthcare scheme
  • Shares incentive plan
  • Early wage withdrawal scheme
  • 25% discount on food and drink at Shepherd Neame Managed Houses
  • 25% discount on overnight Managed House Hotel bookings
  • Up to 40% discount on select purchases from the Visitor Centre Shop at Faversham
  • Sheps Hut discounts and special offers hub on 100's of high street shops and services
  • Access to a Workplace Mental Health Platform
  • Company pension plan
  • The opportunity to develop and move within our pubs, the Brewery, and Support Office
  • Flexible working hours
About Us:

Shepherd Neame is Britain's oldest brewer, with a rich history spanning over 300 years. We are an independent family business, proud of our heritage and committed to delivering exceptional customer experiences. Our pubs and hotels are located throughout London and the South East, and we employ around 1,500 team members across our estate.

We value diversity, equality, and inclusion, and strive to create a supportive working environment where all employees feel respected and valued. If you are a motivated and experienced General Manager looking for a new challenge, we would welcome your application.