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Front of House Team Member

2 months ago

Poole, Poole, United Kingdom whitbread Full time

We're seeking a talented Front of House Team Member to join our team at Premier Inn Poole Centre (Holes Bay). As a key member of our hospitality team, you'll be responsible for delivering exceptional customer service and creating a warm welcome for our guests.

About the Role:

As a Front of House Team Member, you'll be the first point of contact for our guests, ensuring they have a seamless and enjoyable experience from check-in to check-out. You'll work closely with our housekeeping team to ensure rooms are perfect, and provide excellent service in our restaurant and bar.

What You'll Do:

  • Provide exceptional customer service, responding to guest queries and resolving any issues promptly
  • Work collaboratively with the housekeeping team to ensure rooms are clean and tidy
  • Assist with food and beverage service in our restaurant and bar
  • Contribute to a positive and inclusive team environment, promoting a culture of respect and empathy

What We Offer:

As a Front of House Team Member at Premier Inn, you'll enjoy a range of benefits, including:

  • Competitive hourly rate
  • Guaranteed hours to plan your week around
  • Opportunities for career progression and development
  • Whitbread Benefits card, offering discounts on food, travel, and more
  • Pension and saving schemes

Why Join Us:

At Premier Inn, we're committed to creating a workplace that's inclusive, diverse, and welcoming to all. We believe that everyone is unique, and we celebrate individuality and creativity. If you're passionate about delivering exceptional customer service and working in a dynamic team environment, we'd love to hear from you.