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Customer Care Associate
2 months ago
Customer Service Assistant
Job Types: Full-time, Permanent
Pay: £11.44 per hour
Your journey with Aramark begins here
Are you passionate about working in a dynamic and engaging atmosphere where every day presents new challenges?
Do you take pride in delivering outstanding customer service to a diverse clientele?
Are you seeking a flexible full-time position?
If your answer is yes, we have an opportunity for you.
We are actively seeking a Customer Service Assistant to join our dedicated team.
Benefits of the Position
- Competitive hourly wage of £11.44
- Primarily Monday to Friday with one weekend shift every four weeks.
- Full-time hours totaling 35 per week, with shifts scheduled between 6:30 AM and 7 PM
- Additional weekend work may be required for special events
- Generous holiday allowance that increases after three years of service
- Cycle to work scheme and employee referral program
- A variety of benefits including discounts through MyStaffShop, Nest pension plan, life insurance, online training resources, and more
Your Responsibilities
Our customers are at the core of our operations, and providing exceptional service while fostering customer loyalty is our top priority. To achieve this, we are looking for a Customer Advisor to enhance our team.
As a Customer Advisor, your role will involve delivering superior customer service on the shop floor, handling various transactions, addressing customer inquiries, maintaining cleanliness in the department, and performing other related tasks.
- Serving a variety of food and beverages to customers
- Preparing beverages
- Operating the cash register and processing payments
- Restocking and managing inventory
- Cleaning public and back-of-house areas
- Ensuring excellent customer service at all times
Qualifications
- A confident team player with strong communication skills
- Previous experience in catering or hospitality is preferred, along with excellent customer service abilities
- A DBS check will be necessary to finalize your application
