Adult Front Door Service Advisor

1 month ago


Worcester, Worcestershire, United Kingdom Worcestershire County Council Full time

About the Role

The Adult Front Door Service is the first point of contact for individuals seeking health and wellbeing support. As a key member of our team, you will provide a person-centred response to requests for help and effectively support individuals in Worcestershire to live well and as independently as possible.

Key Responsibilities

  • Respond to telephone calls and online referrals, providing advice and signposting to local wellbeing services and resources.
  • Work in partnership with colleagues to deliver short-term intervention in the community.
  • Refer individuals to our Social Work teams for appropriate health and social care support.

Benefits

  • Competitive Salary: £24,993 - £27,214 per annum.
  • Generous Holiday Entitlement: 26 days paid holiday (pro rata for part-time staff), increasing to 31 days after 5 years of service.
  • Excellent Pension Scheme: The Local Government Pension Scheme (LGPS) is a nationwide, career average pension scheme.
  • Professional Learning and Development: We actively encourage learning and development for all our staff.
  • Flexible Working: We offer hybrid working to provide a better work-life balance.


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