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London, Greater London, United Kingdom Monsoon Full timeDeputy Store ManagerAs a Deputy Store Manager at Monsoon, you will be responsible for delivering an exceptional customer experience in-store, while supporting the Store Manager to drive sales and exceed KPIs.Key Responsibilities:Support the Store Manager in managing, training, and developing the team to reach their full potential.Maximize commercial...
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Deputy Store Manager
2 months ago
Job Summary:
We are seeking a highly skilled and experienced Deputy Store Manager to join our team at Monsoon Boutique in Waterloo Station. As a key member of our retail management team, you will be responsible for delivering an exceptional customer experience, driving sales, and supporting the Store Manager in achieving business objectives.
Key Responsibilities:
- Support the Store Manager in managing and developing the store team, ensuring they have the skills and knowledge to deliver outstanding customer service and achieve sales targets.
- Drive sales growth through effective visual merchandising, window displays, and in-store promotions.
- Monitor and control controllable costs, ensuring they are in line with budget and maximizing local market opportunities.
- Develop and implement strategies to improve customer engagement and loyalty, resulting in increased sales and revenue.
- Collaborate with the Store Manager to create a positive and inclusive store environment, fostering a culture of teamwork and respect.
- Stay up-to-date with industry trends and competitor activity, providing insights and recommendations to the Store Manager to inform business decisions.
Requirements:
- Proven experience as a Deputy Store Manager or similar role in a boutique environment.
- Strong business acumen and creative thinking, with the ability to develop and implement effective strategies to drive sales and revenue growth.
- Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues, customers, and stakeholders.
- Ability to work flexibly and adapt to changing priorities and deadlines.
- Passion for delivering exceptional customer service and creating a positive store environment.
What We Offer:
- A competitive salary and exciting bonus scheme.
- A staff uniform allowance and generous staff discount across all our brands.
- An additional day's holiday to celebrate your birthday.
- A commitment to diversity and inclusion, with a focus on creating a positive and inclusive work environment.
