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Data Centre Operations Specialist

2 months ago

Leeds, Leeds, United Kingdom Gridjet Data Centres Full time
Job Title: Data Centre Operations Engineer

We are seeking a highly skilled and experienced Data Centre Operations Engineer to join our team at Gridjet Data Centres. As a key member of our operations team, you will be responsible for ensuring the smooth and efficient functioning of our datacentre.

Key Responsibilities:
  • Design, build, manage, and maintain datacentre infrastructure, including racks, servers, cabling, and networking equipment.
  • Perform installations of compute, network, storage devices, racks, PDUs, and cabling with precision and attention to detail.
  • Work closely with a team of Data Centre Operations (DCO) Engineers to monitor and manage daily ticket queues, ensuring rapid and effective response to any urgent issues within the datacentres.
  • Ensure the accuracy of the Configuration Management Database (CMDB) by maintaining up-to-date records of all onsite equipment, including inventory items.
  • Execute both routine and ad-hoc maintenance, installations, and migrations across the site, ensuring smooth operation and minimal downtime.
  • Maintain and continuously improve on-site documentation to ensure clarity and accessibility for all team members.
  • Proactively monitor systems to identify potential issues before they become critical, ensuring the highest level of operational efficiency.
  • Fulfill smart-hands requests and provide remedial support for customers, including system reboots and checks.
  • Adhere strictly to physical security procedures and policies to maintain the safety and integrity of the datacentre environment.
Requirements:
  • College-level qualification or equivalent in a related technical field (e.g., IT, Computing), along with a valid driving license or the ability to reliably travel to the workplace in a timely manner.
  • Strong communication and organizational abilities, with a structured approach to planning and documentation. Ability to work effectively within a close-knit team environment.
  • Must be able to travel to our Leeds datacentre for all shifts. Willingness to work a 4-on, 4-off continental shift pattern, alternating between 7am-7pm and 7pm-7am, including weekends and bank holidays.
  • Basic understanding of Linux OS (e.g., network debugging, file structure navigation, command line skills).
  • Basic knowledge of Windows OS (e.g., network configuration, remote desktop setup).
  • Fundamental networking principles and technologies (e.g., VLANs, routing, switching).
What We Offer:
  • 25 days of holiday, plus time off in lieu for bank holidays and 4 wellbeing days.
  • Bupa private medical insurance.
  • Bupa Dental.
  • Nightshift allowance for unsociable hours.
  • Casual dress code.
  • Private pension with employer-matched contributions.
  • Free snacks, cereal, and soft drinks.
  • Excellent opportunities for skill development and career progression within the company across various roles.