Asset Finance Collections Team Leader

4 days ago


Reading, Reading, United Kingdom CBC Resourcing Solutions Full time
Collections Team Leader Opportunity

We are seeking an experienced Collections Team Leader to join our Asset Finance division. As a key member of our team, you will be responsible for ensuring the efficient and timely collection of asset finance arrears.

Key Responsibilities:
  • Proactively manage the asset finance portfolio to minimize arrears and ensure timely collections.
  • Develop and implement effective contact strategies to engage with arrears customers and obtain comprehensive understanding of their situation.
  • Assess each arrears account and make recommendations for escalation to management to protect the interests of our client and treat customers fairly.
  • Manage all arrears/default cases in line with our Asset Finance Arrears Management & Forbearance Policy.
  • Update operating systems to reflect new payment structures for re-scheduled arrears accounts.
  • Ensure clear and up-to-date notes are maintained on the lease administration system for all arrears cases.
  • Collaborate with internal stakeholders and other members of the Collections team to ensure seamless communication and issue resolution.

In this role, you will have the opportunity to work closely with our Internal Stakeholders and other members of the Collections team to drive results and improve customer satisfaction.

Please submit your CV in confidence for consideration for this exciting opportunity.



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