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Healthcare Administrative Assistant

2 months ago

Brighouse, Calderdale, United Kingdom Longroyde Surgery Full time

About Us

Longroyde Surgery is a well-established and respected healthcare provider in the community, dedicated to delivering high-quality care to patients and striving to create a welcoming and inclusive environment for all.

Job Summary

As a Medical Receptionist, you will play a vital role in providing exceptional patient care and administrative support to healthcare professionals. Your responsibilities will include:

  • Greeting patients and visitors in a courteous and efficient manner
  • Managing patient appointments and bookings
  • Handling patient queries and concerns
  • Maintaining accurate and up-to-date patient records
  • Providing administrative support to healthcare professionals
  • Maintaining a high level of confidentiality and discretion

Main Responsibilities

You will be responsible for:

  • Receiving and directing patients to the appropriate healthcare professional
  • Answering and managing incoming calls and messages
  • Processing patient registrations and updates
  • Managing patient appointments and bookings
  • Maintaining accurate and up-to-date patient records
  • Providing administrative support to healthcare professionals
  • Performing other administrative tasks as required

Person Specification

We are looking for a candidate with:

  • Good general education with good numeracy and literacy skills
  • Previous experience working with computers
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • High level of confidentiality and discretion

What We Offer

We offer:

  • A competitive salary and benefits package
  • The opportunity to work in a dynamic and supportive team
  • Professional development and training opportunities
  • Flexible working hours and work-life balance