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Service Advisor

2 months ago


Crawley, West Sussex, United Kingdom Perfect Placement UK Ltd Full time

Job Title: Service Advisor

Job Type: Full-time

Industry: Automotive

Job Description:

We are seeking a highly skilled and customer-focused Service Advisor to join our team at Perfect Placement UK Ltd. As a Service Advisor, you will play a crucial role in providing exceptional customer service and ensuring the smooth operation of our Service Department.

Key Responsibilities:

  • Provide professional communication with customers regarding service and repair work required on their vehicles.
  • Produce job cards on in-house computer systems.
  • Update customer and vehicle records.
  • Prepare and complete invoices.
  • Advise customers on estimated costs of repairs and timescales of work due to be completed.
  • Perform other ad-hoc duties as required.

Requirements:

  • Previous experience as a Service Advisor in the automotive industry.
  • Ability to upsell on service work and service plans.
  • Excellent communication and customer service skills.
  • Familiarity with motor dealership database software.

What We Offer:

  • A competitive salary of up to £30,000.
  • An OTE of circa £40,000.
  • Main dealer benefits and brand training.
  • A Monday to Friday schedule with 1 in 3 Saturday mornings paid at overtime rate.

About Us:

Perfect Placement UK Ltd is the UK's leading automotive recruitment agency. We specialize in placing talented individuals in top automotive companies across the UK.