Store Operations Manager
1 week ago
Dyson is expanding its retail presence to achieve 80% of sales through direct channels.
This role is part of the Dyson Demo Store team, supporting the Global VP and collaborating with various global directors and stakeholders.
The role requires building strong relationships and advising senior stakeholders to ensure Dyson's retail and events provide an exceptional brand experience.
", "Responsibilities": "- Act as a support/link between Store Management and the team whilst taking accountability for some elements of the day to day running of the store.
- Lead by example and support the team to deliver an environment that heroes our machines, delivering best in class demonstrations and experiences.
- Together with the Assistant Store Manager, review store results to understand the store and customers behavior to deliver business growth.
- Be an expert in our technology and support the launch of new products and services.
- When required, opening and closing of the store.
- Continuously build product knowledge and keep updated of any product developments, while supporting the team to do the same.
- Proven understanding of retail and experience in supporting the day to day operations of a store.
- Work in a collaborative style with a passion to always deliver a 5 star customer experience while driving commercial results.
- Proven ability communicating and engaging with stakeholders.
- Able to solve problems and/or challenge convention at a day to day level.
- An understanding of in-store operations including managing work schedules and stock management.
- Ideally have an understanding of the beauty industry.
- 27 days on annual leave (pro rata).
- Access to competitive pension scheme.
- Access to private medical care.
- Life assurance.
- Cycle to work scheme.
- Tastecard discount.
- Amazing discounts on Dyson products.
- Optical Plan.
- Lunch allowance (pro rata).
We know that great minds don't think alike, and it takes all kinds of minds to make our technology so unique.
We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.
", "About You": "- Demonstrates integrity in all their decisions and actions.
- Able to be resilient and work flexibly to the business need.
- Excellent communication skills with the ability to build relationships.
- Creative and innovative – able to think differently.
- Passionate about delivering perfect brand and product experiences.
- Pro-active – prepared with solutions and anticipating problems.
- Organised and deadline orientated.
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