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Retail Store Manager

2 months ago


Lancashire, United Kingdom Cancer Research UK Full time

About Cancer Research UK

We are a leading charity dedicated to beating cancer through research and innovation. Our mission is to save lives and improve the quality of life for people affected by cancer.

Job Summary

We are seeking a highly motivated and experienced Retail Store Manager to join our trading team. As a key member of our team, you will be responsible for leading a team of paid staff and volunteers to achieve sales and fundraising targets.

Key Responsibilities

  • Lead and motivate a diverse team of staff and volunteers to achieve sales and fundraising targets.
  • Take ownership of the commercial running of the store, including display and merchandising, stock management, and sales.
  • Provide excellent customer and supporter service, leading by example and setting high standards for the team.
  • Maximise profit through effective cost control and sales strategies.
  • Build relationships with the local community and Cancer Research UK colleagues to drive fundraising and sales.
  • Organise and run creative fundraising events to achieve fundraising targets.
  • Maintain compliance with health and safety, safeguarding, security, administration, and HR policies.

Requirements

  • Experience of managing and inspiring a diverse team of people.
  • Comfort working within targets and motivating others to achieve those targets.
  • The ability to multi-task in a fast-paced environment.
  • Working knowledge of what makes great customer service.
  • Commercial awareness and knowledge of high street fashion retail.
  • Adaptability in changing situations, including being able to work effectively independently.
  • An awareness of the price, value, and worth of items.
  • Flexibility to work on a rota basis, covering the needs of the store.

What We Offer

We offer a generous salary and benefits package, a wide range of career and personal development opportunities, and high-quality tools, policies, and processes to enable you to do your job well. Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on travel, technology, gym membership, and more. Our retail teams also have access to confidential wellbeing support from the Retail Trust.