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Receptionist - Customer Service Focus

2 months ago

Stamford, Lincolnshire, United Kingdom Custom Sign Solutions Full time

Custom Sign Solutions is seeking a friendly and professional Receptionist to be the welcoming face of our company. You will play a vital role in creating a positive first impression for all visitors and ensuring their experience with us is smooth and enjoyable.

As the primary point of contact, you will handle a variety of administrative tasks while providing exceptional customer service. Your responsibilities will include greeting guests, managing phone calls, handling mail and packages, and assisting various departments as needed.

Key Responsibilities:

  • Warmly welcome and assist visitors in a professional manner.
  • Efficiently answer and direct incoming phone calls.
  • Manage the flow of incoming and outgoing mail and packages.
  • Maintain a clean, organized, and welcoming reception area.
  • Provide administrative support to different departments as required.
  • Assist with scheduling appointments and reservations.

Qualifications:

  • Proven experience in a receptionist or similar role.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
  • Excellent communication and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • Meticulous attention to detail and problem-solving skills.
  • Ability to maintain a positive attitude in a fast-paced environment.

Benefits:

Custom Sign Solutions offers a competitive salary and benefits package, including health insurance, paid time off, and opportunities for professional growth within our established company.