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Product Information Management Specialist

2 months ago


London, Greater London, United Kingdom Charlotte Tilbury Beauty Ltd Full time

About Charlotte Tilbury Beauty Ltd

Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty Ltd has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty Ltd continues to break records across countries, channels, and categories and to scale at pace.

Over the last 10 years, Charlotte Tilbury Beauty Ltd has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. The energy behind the brand is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions.

About the Role

Charlotte Tilbury Beauty Ltd is implementing a new Product Data Management (PDM) system - Syndigo and are looking for a technical specialist/administrator to support the product as it moves into service. As a PDM Specialist, you will be responsible for the technical aspects of maintaining and managing product data, ensuring its accuracy and accessibility for internal teams. This role sits within the Technology team and will collaborate closely within the Master data team, transformation team and other stakeholders to maintain an efficient product data management system.

Key Responsibilities

  1. System Management: Administer and maintain the Product Information Management (PIM) system, ensuring it is up-to-date, secure, and optimized for efficiency.
  2. User Support: Provide first line technical support to internal users regarding user creation and the proper use of the product data management system.
  3. Development: Be able to create custom attributes, amend workflows, support integration queries at an intermediate level. Work with Syndigo development/SI for advanced requirements.
  4. Data Integrity: Implement measures to ensure data accuracy and consistency, conducting regular audits and resolving discrepancies promptly.
  5. Documentation: Create and maintain documentation related to product data management processes, workflows, and system configurations.
  6. Reporting: Generate reports on product data quality, system performance, and user activity, offering insights for continuous improvement.
  7. Problem Resolution: Address and resolve issues related to product data management promptly and efficiently.
  8. Process Improvement: Identify opportunities to streamline product data management processes, enhancing efficiency and accuracy.

Requirements

  • Bachelor's degree in Business, Information Technology, or related field.
  • Proven experience in product data management or data administration, preferably in Retail.
  • Familiarity with Product Data / Information Management (PIM/PDM) systems and tools.
  • Knowledge of industry standards and regulations related to product data management.
  • We're a hybrid model with flexibility, allowing you to work how best suits you.
  • 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday.
  • Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey.
  • Financial security and planning with our pension and life assurance for all.
  • Bring your furry friend to work with you on our allocated dog friendly days and spaces.
  • And not to forget our generous product discount and gifting