Senior Financial Services Administrator
2 weeks ago
We are seeking a highly skilled Senior Financial Services Administrator to join our team in Newcastle. As a key member of our financial services team, you will be responsible for managing a team of five Financial Service Administrators and ensuring the smooth operation of our financial services operations.
The successful candidate will have experience managing a financial services team, knowledge of a wide range of financial services products and product providers, and experience with provider platforms and websites. You will also have excellent customer service skills, both written and oral, and be able to work effectively in a fast-paced environment.
Key Responsibilities- Manage a team of five Financial Service Administrators
- Deal with new business administration in line with procedures and time scales
- Prepare quotations and obtain application forms as required
- Foster good relations with clients
- Answer telephone and written enquiries from clients
- Hybrid working available upon successful completion of probation
- Employer pension contribution of 5% rising to 10% after 5 years membership of the pension scheme
- Annual Bonus scheme (Discretionary based on individual and company performance)
- Life Assurance cover up to 4 x salary
- 25 days annual leave plus bank holidays (rising to 26 and 27 for 5 and 10 years' service respectively)
- Career development opportunities with funded support and financial incentives for all professional qualifications
The Lycetts group has over 60 years' experience of providing a comprehensive range of insurance, risk management and financial advice to a broad cross section of commercial and private clients. We are a unique chartered insurance broking and financial services organisation, which strives to be a trusted adviser to our clients and are proud to be part of the Benefact Group, which in turn is owned by a registered charity, Benefact Trust. We are a financially secure, professional and award-winning organisation. We pride ourselves in donating a significant proportion of our profits to good causes.
Benefact Group is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and are currently the UK's 3rd largest corporate donor, having given away £200 million since 2016. We have ambitious plans to become the UK's number one corporate donor, with strategic objectives in place to double the Group's size.
We believe it's essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135-year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better.
We welcome applications from everyone and are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. If you need any additional support during the recruitment process, then please let us know.
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