Dental Practice Coordinator

5 days ago


Northampton, Northamptonshire, United Kingdom Rodericks Dental Full time

About the Role

We are seeking a highly skilled and experienced Receptionist to join our team at Rodericks Dental Partners. As a key member of our front-of-house team, you will be responsible for providing exceptional patient care and ensuring a smooth and efficient experience for all patients.

Key Responsibilities

  • Manage patient diaries and schedules to ensure timely appointments and efficient use of resources
  • Provide accurate and timely information to patients regarding treatment options and pricing
  • Process payments and chase outstanding patient debt
  • Liaise with dental laboratories, supply companies, and other organizations to ensure seamless communication and service delivery
  • Work collaboratively with the dental team to ensure a high level of patient satisfaction and care

Requirements

  • Proven experience in a dental reception role, with a strong understanding of dental terminology and procedures
  • Excellent communication and interpersonal skills, with the ability to build rapport with patients and colleagues alike
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple responsibilities
  • Strong attention to detail and organizational skills, with the ability to maintain accurate records and files
  • IT skills, with the ability to learn and use practice software

What We Offer

  • A competitive salary and benefits package
  • Opportunities for professional development and growth within the practice
  • A supportive and collaborative team environment
  • Comprehensive training and support to ensure success in the role


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